If you are unsure of how the complaints system works in Southwark or if you need help making a comment or complaint call the Commissioning Support Complaints Team on:
Telephone: 0800 456 1517
Contacting the Care Quality Commission
If you have a genuine concern about a staff member or regulated activity carried on by this Practice then you can contact the Care Quality Commission on 03000 616161, or alternatively visit the following website: www.cqc.org.uk
If you are not happy with the response from this Practice, you can refer your complaint to the Parliamentary and Health Service Ombudsman who investigates complaints about the NHS in England.
You can contact the Ombudsman's Complaints Helpline on:
Telephone: 0345 015 4033
Textphone (Minicom): 0300 061 4298